Everything you need to know about getting a refund or cancelling your Guardio subscription.
Call +1 888 884 5416 for Immediate HelpGuardio offers refunds within 30 days of your charge. Follow these steps to request one:
Sign in to your account
Go to guard.io and sign in with your email and password.
Open Account Settings
Click your profile icon in the top right, then select Account Settings.
Navigate to Billing
In the settings menu, click on Billing to view your payment history.
Request a Refund
Click the "Request a Refund" button next to the charge you'd like refunded. This option is available within 30 days of the charge.
Select your reason
Choose a reason for your refund request from the dropdown menu and add any additional comments.
Submit the form
Click Submit. You'll receive a confirmation email immediately.
Wait for processing
Refunds are processed within 5–10 business days and returned to your original payment method.
Refund requests must be submitted within 30 days of the charge. After 30 days, refunds may not be available.
You can cancel your Guardio subscription at any time. Your protection continues until the end of your current billing period.
Sign in to your account
Go to guard.io and sign in with your email and password.
Open Account Settings
Click your profile icon in the top right corner and select Account Settings.
Go to Subscription
In the settings menu, click on Subscription to view your current plan details.
Click Cancel Subscription
Scroll to the bottom of the Subscription page and click the "Cancel Subscription" button.
Complete the cancellation wizard
Follow the on-screen steps. You may be offered a discounted plan — you can accept or continue with cancellation.
Confirm cancellation
Click Confirm Cancellation on the final screen. You'll receive a confirmation email within minutes.
Access until period ends
Your Guardio protection remains active until the end of your current billing period. No further charges will occur.
After cancellation, your data is retained for 30 days before being permanently deleted.
Our support team is available 24/7 to assist you with refunds, cancellations, and any other account questions.